Privacy Policy

This Privacy Policy governs your use of the software application Softweblink App/Website (“Application”) created and managed by HDPI Softweblink Solutions LLP. The Application provides website development, digital marketing, and online service management tools for clients.

Information We Collect and How We Use It

User-Provided Information

The Application collects information you provide during registration or while using our services, such as:

• Name, email address, phone number, and company details.

• Transaction-related information when purchasing or subscribing to services.

• Support requests, messages, and feedback.

• Payment information processed securely via Razorpay or other payment gateways.

We use this information to:

• Deliver requested services and support.

• Process secure payments.

• Communicate updates, invoices, or promotional offers.

Automatically Collected Information

The Application may automatically collect data such as:

• Device type, operating system, and browser details.

• IP address and usage statistics.

• Non-personal analytics to improve app performance and security.

Location Information

We do not collect or share precise real-time location data from your device.

Third-Party Access

We share information only as required to:

• Complete payment transactions via Razorpay.

• Comply with legal obligations or government requests.

• Improve app performance through secure analytics tools.

All third parties are bound by confidentiality and data protection obligations.

Opt-Out Rights

You may uninstall the Application or stop using our services to discontinue data collection. You can also email us at [email protected] to request deletion of your data.

Data Retention

We retain user data only as long as necessary to provide services and meet legal obligations. Transaction records may be stored for audit and compliance purposes as required by Indian law.

Children’s Privacy

Our Application is not intended for users under 13. If a parent believes their child has shared personal information, please contact us at [email protected] for deletion.

Security

We use administrative, technical, and physical safeguards to protect user information. Payments are processed securely through Razorpay, which complies with PCI-DSS standards. However, no online platform can guarantee 100% security.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website, and continued use of our services implies consent to the revised terms.

Your Consent

By using our Application or Website, you consent to our collection and use of your information as described in this policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact:

📧 Email: [email protected]
🌐 Website: www.softweblink.com
📞 Contact: (+91) 7565072813